Privacy Policy

Information We Collect

We may collect information you provide directly, such as your name, email address, phone number, account information, inquiries, waitlist submissions, and information associated with purchases or bookings. We may also collect technical information such as IP address, browser or device information, pages viewed, referral source, and interactions with the website.

Booking and Payment Information

When you book classes, create an account, purchase memberships or class packs, or make payments, information may be processed through third-party scheduling and payment providers. Bar-Lates may receive transaction, booking, membership, and account information needed to provide services, while payment card details may be handled directly by payment processors rather than stored by Bar-Lates.

How We Use Information

We may use information to operate the website and studio; create and manage accounts; process bookings and purchases; communicate about classes, memberships, schedule changes, waitlists, and customer service; send marketing communications where permitted; improve our website and services; prevent fraud or misuse; comply with legal obligations; and protect our rights and the safety of our clients and business.

Communications

If you join our waitlist, submit your contact information, or opt in to marketing, we may send studio news, booking announcements, promotions, or other updates. You may unsubscribe from marketing emails using the unsubscribe link provided. Transactional or service-related communications may still be sent when necessary to administer your account, bookings, or purchases.

Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the site, remember preferences, understand website traffic and performance, and measure marketing effectiveness. Browser settings may allow you to limit certain cookies, although some website features may not function properly as a result.

How We Share Information

We may share information with service providers that help us operate the business, including website hosting, scheduling and studio-management providers, payment processors, email or messaging services, analytics providers, and professional advisers.

We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your consent. We do not sell personal information for money.

Third-Party Links and Services

Our website may contain links to or integrations with third-party websites and services. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing information.

Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage method can be guaranteed to be completely secure.

Your Choices and Privacy Requests

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate business or legal retention requirements. You may also opt out of marketing communications at any time.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization. If we learn that such information has been collected improperly, we will take reasonable steps to address it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version will be posted on the website with its effective date.

This Privacy Policy applies to our website and our mobile app.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Health and Fitness Data

If you choose to enable Workout Metrics and grant permission through Health Connect on Android or Apple Health on iOS, our app accesses health and fitness data, such as heart rate and calories burned, solely to display workout metrics for your classes. This data is accessed and processed on your device. It is not transmitted to, stored, or retained by us or our app provider. We do not sell this data, share it with third parties, or use it for advertising. The uses and restrictions described in this section apply specifically to health and fitness data accessed through this feature. You can revoke the app’s access at any time through the permissions settings in Health Connect or Apple Health. Our use of information received from Health Connect complies with Google’s applicable Health Connect permissions policy, including its Limited Use requirements.